The biggest fear we've heard from school administrators and instructors is that they are concerned about low response rates. There are three primary factors that determine response rates: faculty, students, and the surveying instrument. If faculty are "on-board" and eager to use the information provided by a good evaluation, students see changes resulting from their feedback; and if both parties recognize that the instrument measures what it is supposed to measure, then any course evaluation response rates will be high. If these factors do not exist (e.g. results are unknown for months, students believe that their comments will not be heard, evaluation items appear unrelated to the particular course), then response rates will be low. This is true whether you are using an online course evaluation system or a paper-based one.

Choosing Online Course Evaluations will give you peace of mind, because we've been doing research over the years to figure out why some schools succeed and others don't. As you can guess, there are commonalities among the successful schools that make them improve their response rates. There are also commonalities in the implementations among the schools that fail at achieving high response rates.

Online Course Evaluations provide colleges and universities with an option to choose a response rate guarantee. We are so confident that if you implement all of our suggestions we'll guarantee that you'll at least get this level of response rate, or we'll give you HALF of your service fee back.

1. Gold Response Rate Guarantee

   Customers who choose our 90% response rate receive our "How-To Get a 90% Return Rate" guide.

2. Silver Response Rate Guarantee

   Customers have averaged a 72% response rate.

Invest in the future with the innovations of today.